Collections Supervisor

Company: VirtualVocations
Location: Racine
Posted on: November 7, 2024

Job Description:

A company is looking for a Collections Supervisor to lead their collections team handling the Communication/Ascendon customer base.

Key Responsibilities

Oversee daily operations of the collections team and ensure compliance with company policies and legal regulations
Develop and implement strategies to improve collection rates and reduce delinquency
Train and mentor collection agents while handling escalated collection cases and negotiating payment plans

Required Qualifications

Bachelor's Degree or equivalent education
7-10 years of collection experience
Minimum of 3 years supervisory experience
Strong knowledge of debt collection laws and regulations
Experience with multiple ERP systems

Keywords: VirtualVocations, Oak Lawn , Collections Supervisor, Accounting, Auditing , Racine, Illinois

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